Privacy and Data Policy

This Privacy Policy explains how Betzito collects, uses, stores and protects personal information for users in Canada. We describe the types of data we collect when you create an account, play games, place bets or use our site and apps, and how we handle that data to support your account, payments and security. We are committed to keeping your information private and providing clear choices about your data.

Information we collect

Personal data

When you register or verify your account we may collect personal details such as your name, date of birth, email address, phone number and postal address. We also collect identity documents and verification information when required to comply with our account checks and withdrawal procedures.

Technical data

We gather technical information automatically when you visit our site or use our apps. This includes IP address, device and browser type, operating system, device identifiers, and connection data. We use this information to operate the service and protect accounts.

Transactional data

We record activity related to your play and transactions, including deposits, withdrawals, bets, game history, bonus usage and support interactions. Payment details are used to process transactions but full card or bank credentials are not stored by us when a third-party payment processor handles the payment.

How we use information

We use personal and technical data to provide and manage your account, process payments, fulfil transactions and verify identity. We also use data to detect and prevent fraud, comply with legal obligations, respond to support requests and send service-related communications. Aggregated or anonymized data may be used for analytics, performance monitoring and site improvements.

Data protection practices

We maintain administrative, technical and physical safeguards intended to protect your information against unauthorized access, disclosure or misuse. Access to personal data is limited to staff and service providers who need it to perform their roles. Where we rely on third parties to deliver services, we expect them to maintain appropriate security standards.

Cookies and tracking technologies

We and our partners use cookies and similar technologies to operate the site, remember preferences, analyse usage and deliver relevant content. You can manage cookie preferences through your browser settings or via any cookie controls presented on the site. Disabling certain cookies may affect site functionality.

Your rights

You have the right to access, correct or request deletion of personal information we hold about you, subject to any legal or operational restrictions. You may also object to or restrict certain processing, or request a copy of your transferable data. To exercise these rights, contact our privacy team at [email protected]. We will respond in accordance with applicable processes.

Sharing and third parties

We may share information with payment processors, identity verification providers, analytics partners, and service vendors that support our operations. We may also disclose data in response to lawful requests from authorities or to protect legal rights. We do not sell personal information to third parties for direct marketing.

Policy updates

We may update this Privacy Policy as our services or legal obligations change. When we make material updates we will post a revised policy and indicate the effective date. Continued use of our services after changes means you accept the updated policy.